A Full-Stack Voice AI Suite Powering Legal Intake, Sales, and Client Follow-Up
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82%
Inbound calls handled autonomously
41%
Increase in qualified consultations
30%
Increase in retained cases
24/7
Call coverage across all practice areas
The system runs continuously and routes every call correctly. Data is complete, bookings are accurate, and our staff only touches high-value cases.
Kevin Kim
Technical Lead (Vasquez Law Firm)
Vasquez Law Firm and Imigrar operate across multiple legal practice areas, including traffic tickets, personal injury, workers' compensation, and immigration. The firms manage high inbound call volume across different lead types, fee structures, and consultation paths.
To handle this complexity without expanding staff, the firms deployed a full-stack voice AI system designed to manage intake, sales, follow-ups, and client feedback across the entire client lifecycle.
The firms needed a way to:
Answer every inbound call without delays
Qualify leads accurately across multiple legal services
Route paid and free consultations correctly
Reduce after-hours missed opportunities
Maintain clean CRM data across two GoHighLevel workspaces
Support both legal intake and immigration intake flows
Handle follow-ups without adding administrative workload
Manual call handling limited scalability and increased the risk of missed or misrouted cases.
A complete voice AI suite was deployed, covering every stage of the client journey.
Inbound Lead Qualification Agent
Answers all inbound calls instantly
Qualifies callers based on case type and eligibility
Adds required compliance messaging for paid consultations
Filters cases the firm cannot accept
Routes urgent or qualified cases correctly
Schedules consultations automatically
Inbound Sales Agent
Covers Traffic Tickets, Personal Injury, and Workers' Compensation
Converts qualified leads into booked consultations
Warm-transfers high-intent callers when required
Operates during and after business hours
Imigrar Intake Agent
Handles immigration inquiries independently
Books free consultations automatically
Escalates complex matters to Vasquez Law Firm
Passes complete intake data with no manual entry
Follow-Up and Closing Agent
Re-engages leads after consultations
Handles retainer follow-ups
Addresses common objections
Logs all outcomes automatically
GAS Agent (Gratitude, Ask, Score)
Contacts recently retained clients
Collects feedback and sentiment
Requests reviews and referrals
Feeds sentiment data back into the CRM
The voice AI deployment delivered measurable operational gains.
82% of inbound calls handled without human involvement
41% increase in qualified consultations booked
30% increase in retained cases
Zero missed after-hours calls
Consistent data capture across all calls
Reduced staff workload without reducing coverage
Staff now focus on legal work and complex cases rather than call handling
With the full voice AI suite in place, the firms are positioned to:
Increase call routing coverage toward 90%
Expand outbound re-engagement campaigns
Use sentiment data to improve client experience
Scale new practice areas without operational strain
The system now serves as the primary intake and sales layer across both Vasquez Law Firm and Imigrar.
If you're a founder who's drowning in operational work that shouldn't require your attention, let's talk.
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